If you have any device issues, please submit a HelpDesk ticket immediately.  A member of the IT team will contact you to solve your problem.

Click on the link above to:

Get the HelpDesk link

Get the instructions on how to complete the ticket

I believe you will find the new ways of doing things is most efficient.  I used it myself and I was very pleased with the quality of support and timeliness of IT solving the problem.